Northern Explorer : Conditions
Payment & Ticketing
- Full payment is required 7 days from advice of confirmation. If full payment is not received Rail Plus holds the right to cancel your booking.
- Any bookings made within 5 days prior to departure require full payment prior to confirmation.
Travel insurance providing appropriate cover is strongly recommended.
Cancellation & Amendments
- Change in date of travel, passenger names and a reduction in journey length (stopping at an earlier station).
|5 days + prior to departure||No Fee|
|4 days or less prior to departure||Non-changeable, 100% charge applies|
- Change in service, direction or reduction in passenger numbers. Please remember that a change in date of travel and reduction in journey length becomes a cancellation fee if within 5 days of departure.
- All cancellations must be advised directly to Rail Plus.
|Unpaid bookings||No Fee|
|5 days + prior to departure||15% Cancellation fee|
|4 days or less prior to depature or No Show||100% Cancellation fee|