Italy- NTV Italo : Onboard

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Onboard Italo

All trains feature:

  • Careful service: 3 steward/hostess on board to welcome and serve travellers, plus 1 train specialist, 1 train manager, all fluent in English and trained at the NTV Hospitality School.
  • Luxurious leather seats.
  • Individual electric socket at seat
  • Free WiFi on-board
  • Onboard entertainment: Italo Live portal, live TV, online newspaper, weather forecast (content available in English).
  • Baggage: spacious overhead compartments and storage areas between coaches and baggage lockers at the end of the coach (available with 1€ deposit)
  • Security for travellers: CCTV

Club Executive Class

  • Access to ItaloClub lounge at select stations:
    • Milano Centrale (05:45am - 08:30pm)
    • Roma Termini (06:00am - 09:00pm)
    • Roma Tiburtina (06:45am - 08:30pm)
    • Torino Porta Susa (06:30am - 08:30pm)
    • Napoli Centrale (06:15am - 07:20pm, Saturdays until 06:45pm)
    • Firenze SMN (07:00am - 9:10pm)
  • Dedicated access to the train with new Fast Track service
  • Extra-wide leather reclining seats, including private "salottos", and power outlets at every seat
  • Dedicated catering including expresso coffee and a selection of sandwiches, bakery products, and drinks
  • Personal 9" screen at seat with a selection of complimentary onboard entertainment via the Italo portal
  • Free WiFi
  • Selection of Italian newspapers and magazines

Prima class

  • Dedicated access to the train with new Fast Track service
  • Reclining leather seats in a 2-1 configuration with power outlets and a reading light
  • Free WiFi
  • Access to a Break Area with vending machines of coffee, cold drinks, and snacks

Comfort Class

  • Reclining leather seats in a 2-1 configuration with power outlets and a reading light
  • Free WiFi
  • Access to a Break Area with vending machines of coffee, cold drinks, and snacks

Smart Class

  • Reclining seats with power outlets in a 2-2 configuration
  • Free WiFi
  • Access to a Break Area with vending machines of coffee, cold drinks, and snacks
  • Luggage restrictions: There are luggage restrictions in Smart Class on Italo trains. Luggage cannot be larger than 75x53x30 cm. If travellers board the train with larger luggage, the train manager will ask them to upgrade to Comfort or Prima class (and pay the difference in fare) or be fined a fee and asked to unload the luggage at the next station. There is no restriction on luggage in Comfort or Prima class.

Food & Drink

  • Italo offers 2 Break Areas are available with self-service vending machines (to buy espresso coffee, hot and cold drinks, snacks). The 2 Break Areas are located in coach n°3 and n°7.
  • Catering is offered to all passengers (at an additional cost to be paid directly on-board).
  • NTV has selected Eataly for the catering (a leading expert of Italian gastronomy) which has developed exclusively at-seat menus for Italo.
  • On non-stop morning trains between Milan and Rome, travellers can order the Italo Breakfast.
  • During lunch (12:30-2:30pm) and dinner (7:30-9:30pm) times, meals served at seat on an Italo box can be ordered (from 16€ to 21€).