The Indian Pacific - Margaret River Indulgence : Conditions

Terms & Conditions


General Conditions

  • Holiday Packages: These conditions are for Holiday Package bookings. Bookings for rail only are subject to different terms & conditions. 
  • Seasons: High, Shoulder and Low Seasons apply.
  • Rail Sectors: One rail sector is defined as: The Ghan - Adelaide to Alice Springs (or vice versa), Alice Springs to Darwin (or vice versa), Indian Pacific: Sydney to Adelaide (or vice versa), Adelaide to Perth (or vice versa). As an example, Sydney to Perth counts as two rail sectors. The Ghan Expedition counts as 2 sectors - Darwin to Alice Springs to Adelaide.
  • Travel Insurance: We recommend that you take out suitable travel insurance to cover (as a minimum) the costs incurred if you cancel your trip.

Fare Type

Payment

Amendments

Cancellations

Everyday or Everyday Saver Fares (Holiday Packages)

  • The Ghan
  • The Ghan Expedition
  • Indian Pacific

Platinum and Gold Service

  • Deposit: A deposit is required within 7 days of receiving a confirmation invoice: Gold Service $300 per person, per rail sector. Platinum Service - $600 per person, per rail sector. If the deposit is not received, Rail Plus holds the right to cancel the booking.

  • Balance: The remainder of the booking balance is due by 50 days prior to the train's departure. 

  • Late bookings: Bookings made within 50 days of the train's departure require full payment at the time of booking.
  • Amendments are allowed up to 21 days before the train's departure.

  • Amendment fees may apply, please contact us for more information.
Once a deposit has been received, the following cancellation fees apply:
  • Cancel 99 days or more prior to the train's departure: $100 per person, per rail sector cancellation fee

  • Cancel 98-51 days prior to the train's departure: Loss of deposit

  • Cancel 50 days or less prior to the train's departure: 100% cancellation fee applies.

  • Refunds will incur GST.

Advance Purchase Fares (Holiday Packages)

(Advance Purchase fares must be booked at least 6 months prior to the train's departure date and are subject to limited availability per departure).

  • The Ghan
  • The Ghan Expedition
  • Indian Pacific

Gold Service

April 2018 - March 2019 Season

  • Full payment is required 7 days after receiving a confirmation invoice.

April 2019 - March 2020 Season

  • A $600 per person, per rail sector non-refundable deposit is required 7 days of receiving a confirmation invoice. Full balance payable 190 days prior to departure.

  • For bookings made within 190 days prior to departure, full payment is required. 

Apr 2018 - March 2019 Season

  • Amendments cannot be made less than 50 days prior to the train's departure date and can only be made to travel dates if the change is greater than 190 days prior to the new proposed departure date, subject to Advance Purchase fare type availability. Guests may have to pay the difference between the Advance Purchase fare and the higher fare.

Apr 2019 - March 2020 Season

  • Amendment of a confirmed Holiday Package booking (including rail and accommodation/touring together) will result in you incurring an amendment fee of $100 per person, per travel sector, in addition to any cost charged by operators, and cannot be made less than 21 days prior to the date of travel.

  • An amendment to a confirmed booking cannot extend the date of travel beyond 12 months from the original travel date.

April 2018 - March 2019 Season

  • Non-refundable (100% cancellation fee)

April 2019 - March 2020 Season

  • Cancel more than 190 days prior to the train's departure: $600 per person, per rail sector cancellation fee. 

  • Cancel 190 days or less prior to the train's departure: 100% cancellation fees apply.

  • Refunds will incur GST.