The Ghan Expedition : FAQs

Frequently Asked Questions

What is the actual distance between Darwin - Adelaide?

2,979KM

Which train stations does The Ghan Expedition depart from/arrive into?

STATIONS TRANSFERS

Adelaide Parklands Terminal
(also known as Keswick Terminal)

Richmond Road, Keswick, South Australia, 5035
Click here for more information on this station

Darwin Terminal
Salloo Street, East Arm, Northern Territory
Click here for more information on this station

Platinum Service Guests
Complimentary transfers at the start and end of your journey available for guests within 60km of the terminal. Rail Plus will require addresses for pick up/drop off to pre-book this service.

Gold Service Guests
Complimentary return Shuttle bus transfers available in Darwin from selected hotels in the city centre. 
Click here for more details.

Gold Service Guests

Complimentary return Shuttle bus transfers available in Darwin to/from selected hotels.

Click here Darwin hotel transfer details

Complimentary return Shuttle bus transfers available in Adelaide (Southbound journey only), to selected hotels in the city centre and Adelaide Airport.

Click here for Adelaide hotel transfer details

What is an Advance purchase fare?

A 25% discount in Gold Service and a 10% discount in Platinum Service for clients who book 6 months prior to travel.

What is a Low Season Fare?

A discounted fare for Platinum and Gold Service bookings with travel dates between 29 Nov 2017 to 01 Mar 2018.

What does a concession fare mean?

Pensioner Concession Card holders and certain Veterans may be entitled to Concession Fares that are partly or fully funded by the Commonwealth or State Governments. To receive concessional travel fares, Great Southern Rail is required to confirm your eligibility for the concession electronically with Centrelink. If you do not want this to happen you will need to contact Centrelink or the Department of Veterans' Affairs (DVA) to obtain a Pension Concession Letter as proof of your eligibility for the concession and provide this directly to Great Southern Rail before the concession can be given. To qualify for Concession Fares, an Australian Pensioner Concession Card must be presented at the time of booking; must be valid at the time of travel and must be carried at all times during travel. Not all sectors are included in arrangements for the funding of concessions. Funding for concessions may be withdrawn subsequent to the printing of this document and any rates quoted may therefore change, without notice.

Can I fly out the same day as the train arrives?

We highly recommend that guests do not book flights same day as arrival without allowing for late running trains. This would mean allowing for at least 3-5 hours after the scheduled arrival time, and an overnight stopover especially for international flights.

Can I travel if I am sick or have an illness?

We may refuse to confirm your booking or refuse you boarding if you suffer from any illness, disease or other condition which makes travel unsafe for you or other guests.
You have an obligation to inform us of any illness, disease or medical condition at time of booking.
Please refer to our 'Fitness For Travel Policy".

Can I travel if I am pregnant?

Yes up to 30 weeks into the pregnancy. If you are greater than 30 weeks pregnant, have a multiple pregnancy or a complicated pregnancy, we do not recommend travel on our services. You may be required to produce a Doctor's letter of consent or an authorised medical certificate within 14 days of travel.

What medical assistance do the on-train staffs provide?

GSR staffs are trained to administer basic first aid, however our staff are not able to provide routine medical aid during a journey. Guests requiring medical attention or mobility assistance on board any of our trains are required to arrange for their own Carer to travel with them.

Can my necessary medication be refrigerated?

Yes subject to space within our on-board fridge compartments - PLEASE INFORM US AT TIME OF BOOKING.

Can I take oxygen onboard?

Yes - PLEASE INFORM US AT TIME OF BOOKING.

Can I take my own food on board the train?

You can bring your own special dietary needs. You cannot bring your own alcohol or hot food. Some food purchased on-train may need to be disposed of prior to leaving the train due to strict state quarantine rulings.

Can I purchase/ request hot (boiling) water?

No - for safety reasons we are unable to serve hot water.

Can I heat baby food/bottle?

Yes this is available on request with on-train staff.

Can I pay for my meals/snacks/beverages with a credit card?

Yes, however a minimum amount applies.

Can I pay for my meals/snacks/beverages with EFTPOS?

Yes.

Is there ATM (Cash out) facilities on-train?

No - you must board the train with sufficient cash on hand for required purchases during the journey ahead.

Can I take any pets or animals with me on-train?

No - you must arrange directly with specialist animal transportation.
The only animals permitted on GSR services are specially trained dogs for the vision and hearing impaired.

Can I send freight/ other goods with me on GSR's trains?

No - you must arrange directly with specialist freight transportation.

Can I stopover in Alice Springs on the way from Adelaide to Darwin (or v.v) and is there an additional cost to do this?

Yes - it is possible to stopover in Alice Springs, the cost is the sum of the two sectors, Adelaide to Alice Springs and Alice Springs to Darwin.

As an Overseas visitor to Australia, do I qualify for the Pension concession fare if I am a pensioner/ senior citizen back home?

Great Southern Railway is a private commercial business that receives a rebate each year from the Australian Federal Government as compensation for offering the concession fares for Australian Pensioners. As part of our agreement with the Australian Government, we must secure an eligible Australian Pension Concession Card number at the time of booking.
This agreement with the Australian Federal Government does not extend to Pensioners from overseas countries - it is strictly limited to Australian Pensioners who are residents of Australia.

Can I travel with an infant?

Yes however only in a Gold Superior or Gold Access cabin. 

What age qualifies my child as an infant?

Up to 3 years of age. Infants do not travel free of charge if they are to occupy their own seat/ berth. 

What if I am prepared to nurse my infant on my lap/ share my Sleeper berth with my infant?

Infants up to 3 years of age travel free of charge when nursed by a parent. Each fare paying parent is restricted to nursing only one infant free of charge.

What do I pay if I want my infant to occupy their own seat/ Sleeper berth?

Your infant is to be booked as a Child, and the applicable Child fare will be charged.

Can I order a cot for my infant?

Upon request, a cot can be provided by GSR for guests occupying a Gold Service twin-share cabin - PLEASE REQUEST AT TIME OF BOOKING.
Due to space restrictions, cots cannot be arranged for Gold Service Single cabins.

Can I take my pram/ push-chair/ booster seat on board the train?

No - these items must be checked-in as stored luggage.

Can I take my walking frame/wheelchair/ scooter on board the train?

No - these items must be checked-in as stored luggage. A specially modified pushchair can be requested for use on train (with the assistance of a Carer or travelling companion) - PLEASE INFORM US AT TIME OF BOOKING.

Does the train carry power outlets for CPAC machines?

Cabins on the Indian Pacific have 240V power outlets installed which can be used for a CPAC machine. It is recommended that a surge arrestor/protector be used to protect the machine when it is plugged in case of a power surge. Surge protectors can be purchased from an electrical store.